Additional Information
GRI Index
Strategy and Analysis |
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| 1.1-1.2 | Strategy and analysis. |
Senior Management Statement CSR Directions Business Strategy and Outlook |
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| 2.1 | Name. | Company Structure, Markets and Brands |
| 2.2 | Primary brands, products, services. | Company Structure, Markets and Brands |
| 2.3 | Operational structure. | Values, Mission and Governance |
| 2.4 | Location of headquarters. | Values, Mission and Governance |
| 2.5 | Countries in which we operate. | Company Structure, Markets and Brands |
| 2.6 | Ownership and legal form. | Values, Mission and Governance |
| 2.7 | Markets served. | Company Structure, Markets and Brands |
| 2.8 | Company scale. |
Values, Mission and Governance SEC Filings |
| 2.9 | Significant changes. | Company Structure, Markets and Brands |
| 2.10 | Awards received. | Appendix D: External Awards and Recognition |
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| 3.1 | Reporting period. | Report Profile |
| 3.4 | Contact. | Contact Information |
| 3.5 | Process for defining report content. | Report Profile |
| 3.6 | Boundary of the report. | Report Profile |
| 3.7 | Specific limitations on report boundary. | Report Profile |
| 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities. | Report Profile |
| 3.12 | GRI Index. | GRI Index |
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| 4.1 | Governance structure. | Appendix A: Corporate Governance |
| 4.2 | Board chairperson as CEO. | Corporate Governance Guidelines |
| 4.3 | Number of independent board members. |
Appendix A: Corporate Governance Corporate Governance Guidelines |
| 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the board of directors. | Corporate Governance Guidelines |
| 4.5 | Compensation linkages. | Appendix A: Corporate Governance |
| 4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided. |
Corporate Governance Guidelines Appendix A: Corporate Governance |
| 4.7 | Board qualifications. | Appendix A: Corporate Governance |
| 4.8 | Internally developed statements of mission or values, codes of conduct, and principles. |
Appendix C: Corporate Policies Values, Mission and Governance |
| 4.9 | Board oversight. | Appendix A: Corporate Governance |
| 4.10 | Board evaluation. | Appendix A: Corporate Governance |
| 4.11 | “Precautionary principle.” (As defined by Article 15 of the Rio Principles; established at the United Nations Conference on Environment and Development, Rio de Janeiro, 1992.) Many of our CSR initiatives align with the spirit of Article 15 of the Rio Principles – that a company should take precautionary measures to protect human health and the environment, whether or not the risk has been proven imminent. |
Management Approach Direct Import Products Social Accountability Audit Program Customs Trade Partnership Against Terrorism (C-TPAT) Audit Program Direct Import Product Testing Associate Safety and Health Plan |
| 4.12 | Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. |
Natural Environment: Stakeholder Engagement Diversity and Inclusion: Stakeholder Engagement |
| 4.13 | Memberships in associations and/or national/international advocacy organizations. |
Appendix E: Memberships and Affiliations Diversity and Inclusion: Organizational Sponsorships and Memberships |
| 4.14 | List of stakeholder groups. |
Appendix E: Memberships and Affiliations Natural Environment: Stakeholder Engagement Diversity and Inclusion: Stakeholder Engagement Diversity and Inclusion: Organizational Sponsorships and Memberships |
| 4.15 | Basis for identification of stakeholders with whom to engage. | Report and Corporate Profiles: Stakeholder Engagement |
| 4.16 | Approaches to stakeholder engagement. | Report and Corporate Profiles: Stakeholder Engagement |
| 4.17 | Key topics raised through stakeholder engagement. | Natural Environment: Stakeholder Engagement |
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| Management approach. |
Report and Corporate Profiles: Values, Mission and Governance Report and Corporate Profiles: Company Structure, Markets and Brands Report and Corporate Profiles: Business Strategy and Outlook |
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| EC1 | Direct economic value generated and distributed. |
Report and Corporate Profiles: Values, Mission and Governance SEC Filings |
| EC2 | Financial implications and other risks and opportunities due to climate change. | Natural Environment: Management Approach |
| EC3 | Defined benefit plan obligations. | SEC Filings |
| EC4 | Significant financial assistance received from government. | Report and Corporate Profiles: Company Structure, Markets and Brands |
| EC5 | Standard entry level wage compared to local minimum wage. | Working Environment: Compensation and Benefits |
| EC9 | Understanding and describing significant indirect economic impacts, including the extent of impacts. | Report and Corporate Profiles: Economic and Social Value |
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| Management approach. | Working Environment: Management Approach | |
| LA1 | Total workforce by employment type, employment contract, and region. |
Report and Corporate Profiles: Values, Mission and Governance SEC Filings |
| LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employees. |
Working Environment: Compensation and Benefits SEC Filings |
| LA4 | Percentage of employees covered by collective bargaining agreements. | Working Environment: Associate Relations |
| LA7 | Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region. | Working Environment: Safety and Health Metrics |
| LA10 | Average hours of training per year per employee, by employee category. | Working Environment: Training and Education |
| LA11 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. |
Working Environment: Performance Management Working Environment: Educational Benefits Working Environment: Training and Education |
| LA12 | Percentage of employees receiving regular performance and career development reviews. | Working Environment: Performance Management |
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Management approach. |
Working Environment: Management Approach |
| HR2 | Supplier human rights screening and actions taken. | Working Environment: Direct Import Product Sourcing |
| HR6 | Child labor. | Working Environment: Direct Import Product Sourcing |
| HR7 | Forced or compulsory labor. | Working Environment: Direct Import Product Sourcing |
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Management approach. |
Working Environment: Management Approach Working Environment: Direct Import Product Sourcing |
| SO3 | Percentage of employees trained in organization’s anti-corruption policies and procedures. | Code of Business Conduct and Ethics |
| SO4 | Actions taken in response to incidents of corruption. | Code of Business Conduct and Ethics |
| SO5 | Public policy positions. | Code of Business Conduct and Ethics |
| SO6 | Political contributions. | Code of Business Conduct and Ethics |
| SO7 | Legal actions for anticompetitive behavior, anti-trust, etc. | Code of Business Conduct and Ethics |
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| Management approach. | Customer Value: Management Approach | |
| PR1 | Life cycle stages in which health and safety impacts of products and services are assessed. | Customer Value: Direct Import Product Testing |
| PR5 | Practices related to customer satisfaction. |
Customer Value: Understanding our Customers Customer Value: Providing Value-Added Experiences Customer Value: Expanded MaxPerks Program Customer Value: Enhanced Online Capabilities Customer Value: World-Class Customer Call Center Performance |
| PR6 | Programs for adherence to marketing communications laws, standards, and voluntary codes. | Customer Value: Marketing Communications Oversight |
| PR8 | Customer privacy. | Customer Value: Information Security |
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| Management approach. | Natural Environment: Management Approach | |
| EN2 | Percentage of materials used that are recycled input materials. | Natural Environment: Materials Performance Metrics |
| EN3 | Direct energy consumption. | Natural Environment: Energy and Fuel: Performance Metrics |
| EN4 | Indirect energy consumption. | Natural Environment: Energy and Fuel: Performance Metrics |
| EN5 | Energy saved due to conservation and efficiency improvements. |
Natural Environment: Facility Energy Management Natural Environment: Transportation |
| EN6 | Energy-efficiency or renewable energy initiatives. |
Natural Environment: Facility Energy Management Natural Environment: Transportation |
| EN7 | Initiatives to reduce indirect energy consumption and reductions achieved. |
Natural Environment: Facility Energy Management Natural Environment: Energy and Fuel: Performance Metrics |
| EN8 | Total water withdrawal. | Natural Environment: Management Approach |
| EN9 | Water sources affected by withdrawal. | Natural Environment: Management Approach |
| EN10 | Water recycled and reused. | Natural Environment: Management Approach |
| EN11 | Location and size of land in, or adjacent to areas of high biodiversity value. | Natural Environment: Management Approach |
| EN12 | Impacts on biodiversity. | Natural Environment: Management Approach |
| EN13 | Habitats protected or restored. | Natural Environment: Management Approach |
| EN14 | Strategies for managing impacts on biodiversity. | Natural Environment: Management Approach |
| EN15 | IUCN Red List species. | Natural Environment: Management Approach |
| EN16 | Total direct and indirect greenhouse gas emissions by weight. | Natural Environment: Energy and Fuel: Performance Metrics |
| EN17 | Other relevant indirect greenhouse gas emissions by weight. | Natural Environment: Energy and Fuel: Performance Metrics |
| EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved. |
Natural Environment: Facility Energy Management Natural Environment: Transportation Natural Environment: Energy and Fuel: Performance Metrics |
| EN19 | Ozone-depleting substances by weight. | Natural Environment: Management Approach |
| EN20 | NO, SO, and other significant air emissions by type and weight. | Natural Environment: Energy and Fuel: Performance Metrics |
| EN21 | Total water discharge by quality and destination. | Natural Environment: Management Approach |
| EN22 | Total weight of waste by type and disposal method. | Natural Environment: Materials Performance Metrics |
| EN23 | Total number and volume of significant spills. | Natural Environment: Auditing and Compliance |
| EN24 | Hazardous waste. | Natural Environment: Management Approach |
| EN25 | Biodiversity value of water bodies affected discharges of water and runoff. | Natural Environment: Management Approach |
| EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. |
Natural Environment: Policies Natural Environment: Product Stewardship |
| EN28 | Monetary and non-monetary sanctions for noncompliance with environmental laws and regulations. | Natural Environment: Auditing and Compliance |
| EN29 | Significant environmental impacts of transportation. |
Natural Environment: Transportation Natural Environment: Energy and Fuel: Performance Metrics |