Additional Information
Table of Contents
CSR Directions
Senior Management Statement
Historical Perspective
Report and Corporate Profiles
Report Profile
Corporate Profile
- Values, Mission and Governance
- Company Structure, Markets and Brands
- Business Strategy and Outlook
- Economic and Social Value
- Stakeholder Engagement
Community and Education
Management Approach
- Code of Business Conduct and Ethics
- Community Outreach Reporting Structure
- Strategic Direction
Community Initiatives Overview
A Day Made Better
- Process
- Results
Volunteer Program
Outreach Around the World
- U.S. Operations
- Canada
- Mexico
- Australasia
Natural Environment
Management Approach
- Policies
- Stakeholder Engagement
- Spotlight Canada: Grand & Toy
Product Stewardship
- Paper
- Ink and Toner
- Supplies, Electronics and Furnishings
- Packaging and Delivery
- Business and Customer Services
Facility Energy Management
Transportation
Performance Metrics
- Materials
- Energy and Fuel
Auditing and Compliance
Diversity and Inclusion
Management Approach
- Business Value
- Strategic Direction/Areas of Influence
- Stakeholder Engagement
Workforce
- Performance Metrics
Workplace
Marketplace
- Organizational Sponsorships and Memberships
Working Environment
Management Approach
- Core Values
- Code of Business Conduct and Ethics
- Organizational Structure
Associate Engagement
- All-Associate Engagement Survey
- Communications Vehicles
- Associate Relations
Associate Development and Performance
- Performance Management
- Training and Education
Compensation and Benefits
- Educational Benefits
- Financial and Non-Financial Benefits
Safety and Health
- Safety and Health Plan
- Safety and Health Metrics
Direct Import Product Sourcing
Customer Value
Management Approach
Understanding our Customers
- Ethnographic Research
- Multicultural Market Analysis and Retail Store Profile
Serving Entrepreneurs, Educators & Individuals
- Expanded MaxPerks Program
- Enhanced Online Capabilities
- World-Class Customer Service
Serving Enterprises & Institutions
- Spotlight Canada: Customer Communications
Providing Value-Added Experiences
- ElfYourself and the OfficeMax Brand
- A Day Made Better
Honoring the Trust
- Information Security
- Direct Import Product Testing
- Marketing Communications Oversight
Table of Contents
GRI Index
Appendices
- Appendix A: Corporate Governance
- Appendix B: OfficeMax Brands
- Appendix C: Corporate Policies
- Appendix D: External Awards and Recognition
- Appendix E: Memberships and Affiliations
Download CSR Report and Executive Summaries