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Living Values

2008 Corporate Social Responsibility Report

 

Working Environment

 

Performance Management

In 2008, our U.S. Operations completed the institution of The OfficeMax Performance Management Process for all our associates. This process emphasizes dialogue, collaboration and shared responsibility between associates and their managers.

The Process is based on an annual cycle that includes goal-setting, mid-year and annual performance reviews. Depending upon their role, associates submit goals to their managers to define their performance expectations for the year. Self-appraisals are also provided to managers as part of the review process. The manager and associate meet and discuss performance during the year and opportunities to develop going forward. Managers document and submit the mid-year and annual performance reviews.

Among the key indicators factored into performance reviews, and by extension, compensation, is a rating for how well associates embody the OfficeMax Core Values. The Core Values are built into the performance management process for all associates, providing a consistent basis for defining how we do our work.

Associates can easily reference the Performance Management Process manual for specific behavioral examples to illustrate behaviors at each level of performance for each Core Value.